Referral Terms

These terms are between you and Seawolf Facilities Services Ltd (company no. 15028189, registered office 10a Dragoon House, Hussar Court, Westside View, Waterlooville, PO7 7SF) (“Seawolf”, “we”, “us”). They apply when you refer a business to us through our referral page or otherwise ask us to treat an introduction as a referral.

1. Who can take part

Anyone aged 18 or over can refer a business. You don’t need to be our client. You act on your own behalf: you are not our employee, agent or partner, and you can’t make promises or agree prices for us.

2. What counts as a referral

A referral counts when you send us a business’s details through the referral form (or we agree in writing that you introduced it), and the business then agrees a cleaning contract or job with us. It doesn’t count if the business is already our client, or we were already in contact with it about cleaning before your referral (as shown in our records), or it is your own business or one you own or run. If more than one person refers the same business, the first referral we receive counts.

3. Their permission

Only refer a business if the person you name knows you are passing their details to us and is happy for us to contact them. You must not use bought lists, scrape contact details, or send unsolicited marketing. When we contact them, we will tell them you passed their details on.

4. Your reward

You earn 10% of the amounts the business pays us, excluding VAT, for cleaning in its first 3 calendar months as a client. For a one-off job, you earn 10% of that job, excluding VAT. Only amounts actually paid count: if an invoice is credited, refunded or not paid, it is left out. There is no limit on how many businesses you can refer.

5. Payment

We pay by bank transfer within 30 days after the business pays its third month’s invoice (or its only invoice for a one-off job). We will email you for your bank details then. If the business stops being a client within the 3 months, we pay 10% of what it paid up to then. If a payment is later refunded, we can deduct the reward on it from any future reward.

6. Honest promotion

Only say things about Seawolf that are true. If you mention the programme publicly (on social media, a website or a newsletter), say clearly that you may be paid, for example with #ad. If you advise the business professionally, tell them you may receive a reward.

7. Tax

Rewards may be taxable income for you. You are responsible for any tax or National Insurance due. We keep a record of every payment.

8. Changes and ending

We can change or end the programme by updating these terms on this page. A change won’t affect a referral we received before the change. We can refuse a reward if a referral breaks these terms or was made dishonestly.

9. Your data

We use your name, contact and bank details to run the programme and pay you, and the business’s details only to contact them about our services, as set out in our Privacy Policy.

10. Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Questions: hello@seawolfservices.co.uk or 023 9355 3254.